MINIMUM ORDERS: All qualified customer orders of less than 200 pounds will be invoiced at Distributor Net Price. No discounts apply to orders less than 200 pounds or to UPS orders of any size.
PRICING: All prices are in U.S. Dollars, F.O.B. East Prairie, Missouri. Prices are subject to change without notice.
CREDIT: Customers requesting open account status must provide Bank and Trade references. New customers without qualified credit should expect to be requested to pay in advance.
TERMS: Terms are 2% 10 Days, or Net 30 Days.
FREIGHT ORDERS : All orders are shipped F.O.B. East Prairie, Missouri. Stanley Muffler Co. does not offer prepaid freight. Stanley Muffler requires that purchase orders include the name of each customer’s preferred freight carrier to ensure that the customer receives their optimum freight discount on their shipment.
FREIGHT CLASS: Freight Class 85 – Includes all Mufflers, loose pipe, bundles of pipe, raincaps, and clamps.
RETURNS: Please contact a Stanley Muffler Co. customer service representative in advance to obtain a return goods authorization number for any proposed return. Credit will be issued for authorized returns. Returns should be clearly marked with the R.G.A. number. Items must be of current manufacture and in saleable condition. All return goods must be shipped freight prepaid to: Stanley Muffler Company, 3000 West Highway 80, East Prairie, MO 63845.
RESTOCKING CHARGES: Items returned to Stanley more than 60 days after initial shipment by Stanley are subject to a 15% restocking charge. Restocking charges will not apply to items determined by Stanley Muffler Co. to be defective.
CLAIMS: Any claims for damage or shortages in a shipment should be noted on the buyer’s shipping receipt. The buyer should also request the shipping agent indicate the discrepancy on his/her delivery receipt. Stanley Muffler Co. should be notified within 5 business days if the claim is to considered as valid.
LOCATION: Stanley Muffler Company’s plant is located in southeast Missouri at 3000 West Highway 80, just west of East Prairie city limits. Our factory and office are approximately 130 miles north of Memphis, TN and 145 miles south of St. Louis, MO. Easy access is available via Interstate 55 which runs 9 miles west or Interstate 57 which runs 9 miles north of our Plant. Visitors are always welcome but appointments are recommended.
OFFICE HOURS: Stanley Muffler Company’s office is staffed from 6:00 am. to 3:00pm. Central Time from Monday thru Friday. After hours please leave a message, or fax orders (573-649-2664) can be received at any time.
ADDRESS: Stanley Muffler Company, Inc.
3000 West Highway 80
P.O. Box 240
East Prairie, MO 63845
Telephone: 573-649-5151 or 573-649-5152 Fax: 573-649-2664
National Sales Office: Samuelson Associates, Inc.
Telephone: 319-366-7505 Fax: 319-365-7345